Shipping Policy
Shipping Policy At Dermatique India, we strive to ensure that your products reach you in perfect condition and as quickly as possible. We currently deliver across India through reliable logistics partners.
Order Processing Time
All orders are processed within 24-48 business hours after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Estimated Delivery Time
- Metro Cities: 3–5 business days
- Non-Metro Cities / Remote Areas: 5–7 business days
Delivery times may vary slightly depending on your location and unforeseen courier delays.
Shipping Charges
Free shipping on all prepaid orders above ₹799.
A standard shipping fee of ₹49 is applicable on orders below ₹799.
Order Tracking
Once your order is shipped, you will receive a confirmation email and SMS with the tracking details. You can use the link provided to track your order in real-time.
Delays & Issues
While we aim to deliver your orders on time, there may be occasional delays due to external factors like weather, strikes, or service disruptions from courier partners. In such cases, we appreciate your patience and understanding.
Need Help?
If you haven’t received your order within the estimated delivery time or have questions about your shipment, please contact us at support@dermatiqueindia.com with your order ID.
