Privacy Policy
Privacy Policy This Privacy Policy outlines how Dermatique India collects, uses, and protects any information provided by users on its website.
Commitment to Privacy
Dermatique India is committed to protecting your privacy. If we ask you to provide certain personal information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
Note: This policy is subject to change without notice. Please review it periodically for updates.
Collection of Personal Information
We collect only the information necessary to fulfill your orders and provide our services:
- Full name and job title
- Contact information including email address and phone number
- Shipping address and billing information
- Demographic details such as location, preferences, and interests
- Other information relevant to customer support, surveys, and/or offers
We collect this information directly from you through our website, customer support, order placement, or marketing communication opt-ins.
Use & Disclosure of Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To improve our products, services, and user experience
- For internal record keeping
- To send promotional communications (if you’ve opted in)
- To reach out via email or phone for feedback or support
We do not sell, trade, or share your personally identifiable information with third parties, except trusted service providers involved in logistics, payment processing, or marketing — and only under confidentiality agreements. We may also disclose your information when required to comply with the law, enforce our policies, or protect rights and safety.
Security
We are committed to keeping your information secure. We use industry-standard encryption, secure servers, and physical, electronic, and managerial procedures to safeguard your data from unauthorized access or disclosure.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files that help us analyze web traffic and store user preferences.
We use cookies to:
- Identify which pages are being visited
- Remember your preferences
- Improve site functionality and performance
You can choose to accept or decline cookies. Most browsers accept them automatically, but you can modify your settings to decline cookies if you prefer. Disabling cookies may limit some website functionality.
Links to Other Websites
Our website may contain links to third-party websites. Once you leave our website, we are not responsible for the protection and privacy of any information you provide on external sites. Please review their privacy policies before sharing any data.
Your Consent
By using our website and providing your information, you consent to the collection and use of your information as described in this policy, including sharing it with third parties for order fulfillment or customer support purposes.
Grievance Officer
In accordance with the Information Technology Act, 2000 and applicable rules, the name and contact details of the Grievance Officer are provided below:
Dermatique India
Grievance Officer: Dr. Priya
Email: support@dermatiqueindia.com
Working Hours: Mon to Sat (10:00 AM – 6:00 PM)
If you believe any information we hold about you is incorrect or incomplete, please email us. We will promptly correct any inaccuracies.
